Making A Difference
Housekeeping Assistant (Room/Public Area)
Position Title
Reports To
Duties & Responsibilities
- Responsible to maintain hotel cleanliness, sanitation and organization of assigned work areas.
- To adhere with Housekeeping procedures (SOP) for all tasks specified at any time.
- Responsible to clean guest rooms and public areas efficiently and properly.
- Responsible for replenishment of guest room amenities according to Housekeeping procedure (SOP).
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards, extra bed, prayer mat and etc. with a proper recording.
- Anticipate guest’s need, respond promptly and acknowledge all guests. To maintain positive guest relations at all times.
- In general, perform any other duties that might be assigned by higher management.
Prerequisites
- Proven success in a similar role and environment.
- Empathy towards your customers and colleagues.
- Pride and attention to detail.
- Polished personal presentation with Warm, confident and hospitable personality.
Education
Experience
Housekeeping: 1 year (Preferred)